Personalization FAQs

Our Pymatuning Lake personalized t-shirts make unique gifts for many occasions, adding a special touch to parties, vacations, family reunions, and other celebrations. Each shirt is made to order with no minimums and no extra charges for personalization. Choose from one of our personalization designs and simply enter in the text you would like to make it yours. 

How long does it take to receive my order? Are rush services available?

Orders typically ship within 5-7 business days. Please allow an additional 4-10 business days for transit time. Unfortunately at this time we do not have rush services. We recommend ordering at least 3 weeks before your event.

The estimated delivery date is displayed on all of our product pages. 

Do I get to see a "proof" before you print my order?

Yes. Simply check “Yes” in the box “Email me a proof before it goes to production” and we will send you a proof to the email address provided on your order. For fastest turnaround, please approve the proof as quickly as possible.

Can I mix the shirt sizes in my order?

Yes. You can mix the sizes any way that you need to complete your order.

Do you offer returns and exchanges for personalized orders?

We are not able to offer returns or exchanges on any personalized products. Please review our size guidelines before ordering. If we make a mistake on your order or the product is materially defective, we will refund or replace the defective product. Just contact us within 14 days of delivery.

Do you have a guarantee on the products that you sell?

Our guarantee policy is very simple.

If we make a mistake on your order or the product is materially defective, we will refund or replace the defective product. Just contact us within 14 days of delivery.

If there is a problem with my order, what do I do?

You should contact us immediately by e-mail or phone. We want to help you resolve the problem as quickly and effectively as possible.

Are discounts available for large orders?

Yes! Order 10 or more personalized shirts and receive 15% off. Just enter code: BUY10SAVE15 and the discount is calculated at checkout. One discount per order. To receive the discount, the entire order must ship to one address. This discount cannot be combined with any other discounts.

Ordering more than 25 shirts? Contact us for pricing.